Orders
Track your order
Every order gets a tracking number by email once it ships — look it up here, or open your order history if you have an account.
Look up a guest order
Use the order number from your confirmation email and the email address the order was placed with.
Have an account?
Order history keeps every order, its status and its tracking link in one place — and your rewards balance sits next to it.
What the statuses mean
- Processing. We have your order and are picking it. Orders are typically shipped within a day.
- Shipped. It has left the store. Your confirmation email carries the tracking number.
- In transit. Track progress through Canada Post or our chosen carrier using that number.
- Complete. Delivered. The 30-day return window runs from the date you received it.